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Frequently Asked Questions

At the moment, we only accept PayPal as our payment method. However, we are constantly exploring new payment options to provide more flexibility and convenience to our users. We will keep our users updated on any new payment methods that become available in the future.

To renew your subscription, you can use the QR code displayed on the app before 10 days prior to the end of your current subscription period . Simply scan the code using your smartphone's camera, and follow the instructions to make the payment through our accepted payment methods. Once your payment is processed, your subscription will be renewed automatically.

Refunds are generally not provided for canceled subscriptions . However, if there are exceptional circumstances that warrant a refund, please contact our customer support team with your request and we will review it on a case-by-case basis.